Terms and Conditions of Service

Effective Date: 27th November 2024

Welcome to Modomise Limited (“Modomise,” “we,” “our,” or “us”). By accessing and using our website, www.modomise.com (the "Site"), you agree to these Terms and Conditions. These terms govern your use of our Site, products, and services, as well as your purchase of any goods from Modomise Limited. Please read them carefully before proceeding.

1. Introduction
Modomise is a UK-based e-commerce platform specialising in homeware and desk accessories. By visiting our Site or purchasing products from us, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Site.

2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site. By using the Site, you confirm that you meet this requirement. If using on behalf of a business or organisation, you affirm that you have the authority to bind them to these Terms.

3. Products and Pricing
We strive to display product information, including descriptions, images, and prices, as accurately as possible. However: Availability: All products are subject to availability. If an item is out of stock, we will notify you and provide options. Price Changes: Prices are subject to change without notice but will not affect orders already placed. Accuracy: While we work to ensure accuracy, errors in pricing, descriptions, or imagery may occur. We reserve the right to correct such errors and revise your order accordingly.

4. Orders and Payment
Order Confirmation: Once you place an order, you will receive an email acknowledging your order. This does not signify acceptance of the order. Payment Methods: We accept major credit and debit cards, including Visa, Mastercard, and American Express. Payments are processed securely via our payment provider. Cancellations: Modomise reserves the right to refuse or cancel orders due to pricing errors, fraudulent activity, or other unforeseen issues.

5. Shipping and Delivery
UK Delivery: Standard delivery within 7 business days. International Shipping: Delivery times vary by location, typically up to 14 business days. Liability: Once shipped, risk transfers to the buyer. Modomise is not liable for delays caused by couriers. Customs and Duties: International orders may incur customs duties or taxes, which are the buyer's responsibility.

6. Returns and Refunds
Eligibility: Refunds are available for items returned within 14 days of receipt. Items must be unused, in their original packaging, and accompanied by proof of purchase. Refund Process: Refunds are processed within 7 business days of receiving the returned item. Exclusions: Customised or personalised items are not eligible for return. For detailed instructions, see our Refund Policy.

7. Intellectual Property
All content on our Site, including text, images, logos, and designs, is owned or licensed by Modomise Limited and protected under applicable laws. You may not reproduce, distribute, or use this content without prior written permission.

8. User Conduct
You agree not to: Use the Site for unlawful purposes. Upload or transmit harmful software, such as viruses. Attempt to disrupt or interfere with the Site's functionality. Violations may result in the termination of your access to our services.

9. Marketing and Communication
By providing your email address, you agree to receive marketing communications from us. You may unsubscribe at any time by following the link in our emails or contacting us at emmanuel@modomise.com.

10. Limitation of Liability
To the maximum extent permitted by law, Modomise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

12. Amendments
We may revise these Terms at any time by updating this page. Changes will be effective immediately unless otherwise stated. Continued use of the Site constitutes acceptance of the revised Terms.

13. Contact Us
For any questions about these Terms, please contact us: Email: emmanuel@modomise.com